FAQ's

Got questions? We’ve got answers! Explore our FAQs to find quick and helpful information, If you need further assistance, don’t hesitate to reach out to us.

Yes, we prioritize your privacy and use advanced encryption technologies to protect your personal information. For more details, refer to our Privacy Policy.

You can contact us anytime via WhatsApp or email us at info@zentroo.be. We’re here to assist you with any questions or concerns.

If your order arrives damaged or incorrect, please contact us immediately with your order details and photos of the issue. We will work to resolve the matter promptly.

Yes, we ship to a variety of countries. However, additional customs and import duties may apply for international orders.

Orders can only be modified or canceled before they are processed for shipping. Please contact us as soon as possible for assistance.