Information We Collect
At Zentroo, we value your trust and prioritize protecting your personal information. We collect personal data such as your name, email address, phone number, and shipping and billing addresses to ensure seamless order processing and delivery. When you make a purchase, we collect payment information, which is securely processed through industry-standard payment gateways. Additionally, we gather technical data like your IP address, browser type, and device information to enhance your browsing experience and improve website functionality. Cookies and similar technologies are used to personalize your experience, analyze website traffic, and provide relevant content and advertisements.

How We Use Your Information
Your information is used to provide and improve our services, process and ship your orders, and communicate updates regarding your purchase. If you have opted in, we may send promotional offers and newsletters to keep you informed about new products and exclusive deals. The data also helps us identify and rectify issues with our website, ensuring a smooth and secure shopping experience for you.

Sharing Your Information
We are committed to maintaining the confidentiality of your data and will never sell your personal information. However, your data may be shared with third parties when necessary to fulfill orders, process payments, or comply with legal obligations. For example, we may share your address with shipping providers or your payment details with secure payment gateways.

Data Security
We implement robust security measures to protect your personal information from unauthorized access, alteration, or disclosure. All transactions on our website are encrypted using Secure Socket Layer (SSL) technology, and our servers are protected with firewalls and regularly updated security protocols.

Your Rights
As a user, you have the right to request access to the data we have about you, correct inaccuracies, or request the deletion of your data. You can also opt out of marketing communications at any time by following the unsubscribe link in our emails or contacting us directly. If you believe your data has been misused, you have the right to lodge a complaint with a data protection authority.

If you have questions or need assistance, please contact us at info@zentroo.be.