Terms & Conditions

General Terms
Welcome to Zentroo! By accessing or using our website, you agree to the terms and conditions outlined here. These terms govern your use of the website and the products and services we offer. You confirm that you are at least 18 years old and that all information you provide during registration or checkout is accurate and complete. We reserve the right to update these terms periodically, and continued use of the site constitutes acceptance of any changes.

Orders and Payments
When placing an order on Zentroo, you agree to provide accurate payment and shipping details. All prices displayed are inclusive of applicable taxes, and payment must be completed through the secure payment methods available on our site. We reserve the right to cancel or reject orders due to stock unavailability, incorrect pricing, or any fraudulent activity. You will be notified promptly if your order cannot be fulfilled.

Shipping and Returns
We strive to ensure timely delivery of all orders. Shipping times vary based on your location and the chosen delivery method. While we make every effort to meet estimated delivery dates, unforeseen delays may occur. Our return policy allows for the return of unused and undamaged products within 7 Days of delivery. Refunds will be processed after inspection and will be credited to the original payment method. Please note that shipping fees are non-refundable unless the return is due to our error.

Intellectual Property
All content, including text, images, logos, and design elements, is the exclusive property of Zentroo and is protected by copyright and intellectual property laws. Unauthorized use, reproduction, or distribution of our content is strictly prohibited. Any breach of these rights may result in legal action.

Limitation of Liability
Zentroo is committed to providing quality products and services, but we are not responsible for indirect, incidental, or consequential damages arising from the use of our website or products. In no event shall our liability exceed the total amount paid for the purchase in question.

Dispute Resolution
In the event of a dispute, we encourage customers to contact us directly to resolve the issue amicably. Any unresolved disputes will be governed by the laws of [Your Jurisdiction], and legal proceedings will be conducted in the courts of [Your Jurisdiction].

Amendments
We may update these terms and conditions from time to time. We will notify users of significant changes via email or an announcement on our website. Continued use of our website following the update signifies acceptance of the revised terms.

For further assistance or inquiries, please contact us at info@zentroo.be.